TranslateLive

It’s no surprise that effective communication is important for most successful transactions, but one could argue that removing language barriers when speaking about your legal matters might even be considered imperative.
The Knox County Criminal Court Clerk’s Criminal, General Sessions – Criminal Division, and Fourth Court has partnered with TranslateLive to introduce ILA – “Instant Language Assistant.”

ILA is made up of hardware, software & web interfaces hosted in the most advanced AI Cloud. ILA's intelligent & intuitive design allows our Deputy Clerks to communicate with individuals in their preferred language, supporting over 200 languages and dialects, essentially dissolving communication barriers

Now, communicating easily with all court personnel will be as simple as 1, 2, and 3.

1. Open ILA App - The ILA Pro device is a double-sided language translator—power on both the host's side & guests.
2. Choose Your Language & Dialect - Individuals can easily choose which language translation they want, and for even better accuracy, they can select their dialect.
3. Speak

Why not use Google Translate?

• All communication to and from the ILA is encrypted and private. The ILA or the TranslateLive platform does not mine data or save information.
• Unlike Google Translate, ILA allows both people to speak at the same time rather than only one person at a time.
• In addition, ILA can also help us help Knox County’s Deaf, hard-of-hearing, Blind, Low-Vision, Deafblind, and Mobility communities.

Visit any of our Criminal Court, General Sessions – Criminal Division, or Fourth Circuit Court Clerk Counters and know that whatever communication barrier you may have faced in the past…the Knox County Criminal Court Clerk’s offices and ILA are ready to serve you!